With over 7,000 properties franchised worldwide, Choice Hotels offers a comprehensive range of lodging options. These properties represent nearly 570,000 rooms across more than 40 countries and territories. The brand’s global presence ensures comfort and convenience for travellers in numerous locations. This Choice Hotel review will assist you in deciding whether you’ve discovered a new go-to for the biggest hotel chains.
Whether you’re flying to a tropical destination or need a comfortable place to rest after a long drive, it has options to suit your needs.
Here, you’ll all get the full clarification and details.
What are Choice Hotels?
Choice Hotels International is one of the world’s largest and most successful lodging franchisors. With nearly 7,000 hotels spanning more than 40 countries and territories, it operates several hotel brands from economy to luxury. These include famous names like Comfort Inn, Quality Inn, Sleep Inn, Clarion, and Ascend Hotel Collection.
Whether you’re a budget-conscious traveller or seeking a more upscale experience, it has something for everyone. Their award-winning Choice Privileges loyalty program shows their commitment to quality and guest satisfaction. This program offers members exclusive perks and rewards. With a robust global presence and a diverse portfolio of brands, they remain famous for leisure and business travellers.
If you book your reservation early, you can save up to 15%. Click here to book your stay now.
How Do Choice Hotels Work?
Booking a stay with Choice Hotels is straightforward. Travelers can reserve a room through the company’s website, phone, or the Choice Hotels mobile app. The wide range of brands under the umbrella means customers can easily find accommodations that fit their budget and preferences. This flexibility ensures a Choice Hotel meets your needs, whether you’re seeking luxury stays or economical options.
It also partners with online travel agencies (OTAs) and travel agents, offering multiple booking platforms. Whether you’re planning a spontaneous road trip or a well-organized vacation, they strive to make the booking process as seamless as possible. Their partnerships also provide enhanced visibility and accessibility. It makes it easier for travellers to compare prices and options.
Why Choose Choice Hotels?
It offers several benefits for travellers seeking comfort, convenience, and value. Committed to quality service and guest satisfaction, they ensure a memorable stay for all travellers. From luxurious amenities to personalized experiences, guests can enjoy a home-away-from-home atmosphere. Their extensive network of locations makes it easy to find a Choice Hotel wherever your journey takes you.
Here are some potential benefits to focus on –
- Diverse Brands – From economy to luxury, there’s a hotel brand under the Choice umbrella for every type of traveller. Whether on a business trip, a family vacation, or a solo adventure, you’ll find a property that meets your needs. Each brand offers unique experiences and amenities tailored to different types of travellers.
- Widespread Availability – With thousands of hotels worldwide, you’ll likely find a Choice hotel wherever you go. Whether you travel domestically or internationally, the extensive network ensures you can rely on consistent quality and service.
- Consistency – It is known for maintaining a standard of service and cleanliness across its various brands. Guests can expect well-maintained rooms, friendly staff, and essential amenities regardless of their chosen property. This reliability provides peace of mind.
- Rewarding Loyalty Program – Guests can benefit from the Choice Privileges program. They offer points that can be redeemed for free nights, stay 2X, get a $50 gift card, and other rewards, enhancing the value of each stay. Members enjoy exclusive perks such as early check-in, late check-out, and room upgrades.
What Choice Hotels Offers
It provides a comprehensive array of accommodations to meet the diverse needs of travellers. With a wide range of brands, extensive global presence, and consistent quality, they ensure a comfortable and convenient stay whether you are travelling for business, leisure or a bit of both. Discover what makes it a choice for many, from essential amenities to rewarding loyalty programs.
Each hotel under the Choice Hotels brand comes equipped with essential amenities, which may include –
- Free Wi-Fi, complimentary breakfast, and comfortable bedding.
- Fitness centres, pools, and on-site restaurants.
- Business centres, meeting rooms, and event spaces.
- Pet-friendly options, accessible rooms, and 24-hour front desk service.
- In-room coffee makers, microwaves, and mini-fridges.
- Loyalty program benefits through Choice Privileges.
- Convenient locations near major attractions and transportation hubs.
- Flexible check-in and check-out times to accommodate varying travel schedules.
How Much Does Choice Hotels Cost?
The pricing varies depending on the brand, location, and time of year. They generally offer competitive prices within their respective market segments. Fees are transparent, with no hidden charges, a significant advantage for budget-conscious travellers. Discounts are often available for loyalty program members, senior citizens, and government employees. Special promotions and packages can also provide additional savings.
Below are some examples of pricing for different Choice Hotels brands –
Hotel Brand | Location | Average Nightly Rate (USD) |
Comfort Inn | New York, NY | $150 |
Quality Inn | Orlando, FL | $120 |
Sleep Inn | Denver, CO | $110 |
Clarion Hotel | Chicago, IL | $140 |
Ascend Hotel | San Francisco, CA | $180 |
Please note these are just estimates, and actual prices may vary. It’s always best to check the Choice Hotels website for the most accurate pricing information.
If you want to save, you can get up to 25% off* on stays of 2 or more nights during the Summer Sale – Book by 8/31 and stay between 7/1 and 9/2. Click here to learn more and book your stay.
Choice Privileges Loyalty Program
Its loyalty program is known as Choice Privileges. This program is free to join and offers four distinct membership levels. Members can earn points on every stay, redeemed for various rewards. The program provides exclusive benefits at each membership tier.
Each has its own set of benefits –
- Members
- Gold
- Platinum
- Diamond
Here’s a detailed breakdown of the perks associated with each membership level –
Members
- Late Check-out – Enjoy a late check-out time of 2 pm, giving you extra time to relax.
- Earn Points – Earn points on every stay and redeem them for various rewards.
Gold
- Elite Bonus – Receive a 10% elite bonus on points earned.
- Advanced Booking – Book rewards nights up to 50 days in advance, ensuring you get the best availability.
- Welcome Gift – Choose between an elite welcome gift or a 100 to 250 points per stay bonus.
To earn Gold status, you must complete 10 stays each year, or you can achieve this level by signing up for the Choice Privileges Visa.
Platinum
- Elite Point Bonus – Enjoy a 25% bonus on points earned.
- Extended Booking Window – Book reward nights up to 75 days in advance.
- Stay Bonus – Get a welcome gift or a bonus of 100 to 250 points per stay.
You upgrade to Platinum status after completing 20 stays per year.
Diamond
- Maximum Point Bonus – Earn a 50% elite point bonus on all stays.
- Priority Booking – Book rewards nights up to 100 days in advance, giving you top priority for availability.
- Room Upgrade – Enjoy complimentary room upgrades when available.
- Enhanced Welcome Gift – Receive an elite welcome gift or a 100 to 250 points per stay bonus.
Achieving Diamond status requires completing 40 nights per year.
The Choice Privileges program rewards frequent travellers with exclusive benefits, enhancing their stay experience at each membership level. Join for free today!
How Do Choice Privileges Compare to Other Loyalty Programs?
Overall, Choice Privileges is comparable to other hotel loyalty programs, excelling in some areas while lacking in others. Platinum was the highest level in most rewards programs a few years ago, typically requiring around 40 nights per year. Many programs have since added a tier above Platinum, offering benefits like a 100% elite point bonus or rollover nights.
Platinum, the highest membership level in Choice Privileges, can create a misleading perception. On the positive side, the point bonus incrementally increases from 10% to 50% as members advance through the tiers.
It would benefit Choice to introduce features like a “5th night free” or rollover reward nights to better serve their most loyal and active members. Programs like IHG, Hilton, Marriott, and Starwood excel in this area.
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Hotels Visa Credit Card
The Choice Privileges Visa Credit Card enhances the ability to earn points. It offers generous bonuses on everyday purchases and even higher earnings on hotel stays. It provides travel and purchase protections, making it a well-rounded choice for frequent travellers.
Cardholders can enjoy special perks such as no foreign transaction fees and exclusive access to travel offers.
Here are the two cards they offer –
1. Choice Privileges® Mastercard®
Apply Now on the Official Website
The Choice Privileges® Mastercard® caters to frequent travelers at Choice Hotels properties. With generous rewards and benefits, this card enhances your travel experience and helps you maximize your stays. Enjoy exclusive perks and protections that add value to every trip.
Sign-Up Bonus –
- Earn 60,000 bonus points after spending $1,000 on purchases in the first 3 months.
- Enough to redeem for up to 7 reward nights at select Choice Hotels® properties.
Rewards –
- 16X earn up to points on stays at participating Choice Hotels with the Choice Privileges Mastercard.
- 3X earn points on gas, groceries, home improvement, and phone plans.
- 1X earn points on other purchases.
Travel Protections –
- There are no foreign transaction fees for travel purchases in U.S. dollars.
- Cellular Telephone Protection – Up to $800 for damage, theft, or separation (subject to a $25 deductible).
Additional Benefits –
- Earn 30,000 bonus points every account anniversary – enough for up to 3 reward nights.
- Automatic Gold Elite Status – 10 elite night credits each year.
- Mastercard® World Elite Benefits – Extra security, exclusive offers, concierge, and more.
Annual Fee – $0 annual fee
2. Choice Privileges® Select Mastercard®
Apply Now on the Official Website
The Choice Privileges® Select Mastercard® offers enhanced rewards and premium benefits, making it an excellent choice for frequent Choice Hotels guests who want to maximize their travel experience. It provides exclusive perks and higher points accumulation, ensuring a more rewarding stay.
Sign-Up Bonus –
- Earn 90,000 bonus points after spending $3,000 on purchases in the first 3 months.
- Enough to redeem for up to 11 reward nights at select Choice Hotels® properties.
Rewards –
- 22X earn up to points on stays at Choice Hotels with the Choice Privileges Select Mastercard.
- 5X earn points on gas, groceries, home improvement, and phone plans.
- 1X earn points on other purchases.
Travel Protections –
- There are no foreign transaction fees for travel purchases in U.S. dollars.
- Cellular Telephone Protection – Up to $800 for damage, theft, or separation ($25 deductible).
Additional Benefits –
- Global Entry® or TSA PreCheck® – Up to $100 statement credit every four years.
- Automatic Platinum Elite Status – 20 elite night credits each year.
- Mastercard® World Elite Benefits – Extra security, offers, concierge, and more.
Annual Fee – $95
Don’t miss out on these offers, as they can vary over time and through different communication channels such as email, mail, online, phone, or in a branch. Apply now on this page to take advantage of these offers.
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Hotels Rewards Nights
It doesn’t have a published award calendar, as its nightly rewards rates fluctuate depending on whether it’s a weekday or weekend night. Reward nights range from 8,000 credit card points to 35,000 points. The value of reward nights can vary. Your best value will typically be booking a room for 35,000 points at one of the more upscale properties, where the Choice Privileges program excels.
Most rooms cost between 10,000 to 12,000 points per night. Hold onto your points if you can find cash rates under $100 at hotels like EconoLodge, Quality Inn, and Comfort Inn. Save your points for rooms that cost at least $100 per night. On most reward night stays, each point is worth approximately 0.5 to 0.7 cents. This redemption value is average for hotel reward nights. Although Starwood and Hyatt hotels typically offer higher values, making each point worth at least 1.0 cents.
Stay 2X and get a FREE night. Don’t delay to book your stay. Register Now!
Choice Hotels Group Bookings
It offers customized booking solutions for events or group travel, making organizing group stays straightforward and stress-free. Their group booking services provide special rates, flexible payment options, and dedicated support to ensure a seamless experience. Whether you’re planning a wedding, conference, or family reunion, it accommodates groups of all sizes with ease and convenience.
It also offers personalized online booking pages for group reservations, making it easy for guests to book their rooms directly. They ensure numerous locations and amenities meet every group member’s needs, creating a comfortable and enjoyable stay.
Do Choice Privileges Points Expire?
Points expire if there is no account activity for 18 months, but keeping the account active is relatively easy with any earning or redeeming activity. You can earn points through hotel stays, credit card purchases, or shopping with Choice Privileges partners. Redeeming points for rewards nights, gift cards, or other options also counts as account activity.
Staying engaged with the program ensures your points remain valid and continue to accumulate.
Rewards Exchange Partners
You can exchange your Choice Privileges points for various rewards for air miles through our rewards partners. Make the most of your points and choose the rewards that best suit your needs. From flights to hotel stays, the possibilities are extensive. Redeeming your points has always been challenging and more rewarding.
Here is the complete list –
- Alaska Airlines Mileage Plan – Starting at 5,000 points for 1,000 Alaska Airlines miles
- British Airways Executive Club – Starting at 5,000 points for 1,000 Avios
- Club Premier – Starting at 5,000 points for 1,000 Club Premier miles
- Flying Blue (KLM/Air France) – Starting at 5,000 points for 1,000 Flying Blue Miles
- Iberia Airlines – Starting at 5,000 points for 1,000 Avios
- Frequent Flyer – Starting at 2,000 points for 800 FrequentFlyer points
- Southwest Rapid Rewards – Starting at 6,000 points for 1,800 Rapid Rewards Points
- Turkish Airlines Smiles & Miles – Starting at 5,000 points for 1,000 Smiles & Miles
And many more options are available. Click here to see the complete list of airlines.
Customer Ratings
Customer satisfaction tends to vary by property, but it receives favourable ratings for customer service. The brand’s commitment to consistent quality and service is evident in customer feedback and loyalty. 85% of guests report being satisfied with their stays, and 80% would recommend it to others. Frequently highlight the friendly staff, clean rooms, and convenient locations.
It’s important to note that according to ConsumerAffairs, it has an average rating of 1.3 out of 5 based on 820 reviews and ratings. It indicates that while many guests have positive experiences, there are also significant areas for improvement. It maintains a strong reputation for providing a positive guest experience across its various properties.
Customer Support
It prides itself on providing exceptional customer support to ensure all guests have a smooth and pleasant experience. Their customer service team is available 24/7 to assist with reservations, answer questions, and address any concerns you may have during your stay. Whether you need help with booking, have questions about your Choice Privileges account, or require assistance with a specific issue, the dedicated support staff is there to help.
FAQ
For quick answers to common questions, visit the Choice Hotels FAQ page. This resource covers many topics, including booking, cancellation policies, loyalty program details, etc.
Connect with on Social Media
Stay connected and get the latest updates by following on social media –
- Facebook – Join the community for news, promotions, and travel tips.
- LinkedIn – Connect for professional updates, industry news, and career opportunities.
For further assistance, don’t hesitate to reach out through these channels and enjoy a seamless travel experience.
Cancellation Policy
Cancellation policies may vary by hotel and booked rate. Generally, cancellations are flexible, with many rates offering free cancellation up to 24 hours before check-in. However, some special rates or promotional offers may have stricter cancellation terms. Always check the specific hotel’s policy before booking to avoid any surprises.
Below is an example of typical cancellation policies and potential refund scenarios –
Booking Type | Cancellation Policy | Refund Example |
Standard Rate | Free cancellation up to 24 hours before check-in | Full refund if cancelled within the timeframe |
Non-Refundable Rate | No cancellations or refunds | No refund available |
Promotional Rate | Free cancellation up to 48 hours before check-in | Full refund if cancelled within the timeframe |
Advance Purchase Rate | Free cancellation up to 7 days before check-in | Full refund if cancelled within the timeframe |
Review the cancellation terms for your specific booking to ensure you understand the refund policies.
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Is the Choice Hotels App Available?
Yes, the Choice Hotels app is available for both and provides a convenient way to book stays, check the status of rewards, and even check in or out. The app is available for both iOS and Android devices, making it accessible to a wide range of users. It is user-friendly and offers features like mobile keys, bypassing the front desk. You can also explore local attractions and receive exclusive app-only deals.
It allows you to manage your Choice Privileges account, view upcoming reservations, and access customer support quickly. Notifications update you on your bookings and special promotions. It ensures you take advantage of potential savings and benefits. Whether you’re a frequent traveller or planning a one-time trip, they enhance your travel experience with their comprehensive tools and conveniences.
Comparing Choice Hotels to Other Hotel Booking Sites
Choice Hotels often offers better rates on its website than other booking sites, and with the added benefits of the loyalty program, it’s frequently the best option for both value and rewards. For instance, it provides competitive pricing and exclusive member discounts compared to booking sites like Expedia, Booking.com, and Hotels.com. Booking directly ensures accurate info and better support.
Its program offers unique rewards that these other sites may not match, such as bonus points and special promotions for loyal customers. It makes booking directly through it cost-effective and more rewarding. Members can also take advantage of free nights and priority customer service. It ensures a superior travel experience. For frequent travellers, these benefits add significant value and convenience.
Wrap Things Up!
Choice Hotels is an excellent option if you’re looking for a comfy place to stay without breaking the bank. They’ve got tons of hotels worldwide, and their rewards program is pretty sweet. Plus, you can always count on them for a good night’s sleep, whether travelling for work or fun. No matter what your budget is, they’ve got you covered with everything from fancy suites to simple rooms.
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